2015 REVIEW OF LUXURY MINIBUS & COACH HIRE

Another extremely busy and successful year it has been for us at Nova Bussing. 2015 had some very big events taking place which required luxury transport.

The year started off with us in talks with the Labour party about their transport requirements for the two coach election campaign tour.  It was a very busy March & April with a brand new coach turning up for this job.Once the election tour was finished it was straight on to slightly different tour with SClub7 which took us to the end of May.

Nova Bussing Labour Battle Bus

Nova Bussing Labour Battle Buses – 2015 Uk General Election

The summer months saw the standard scenario in the coach industry of excess amounts of luxury work which far exceeds the number of luxury minibuses/coaches available.

This year we have noticed that there are a lot more requirements for 9 to 11 passenger full luxury minibuses. The repeated comment coming back from our customers is that they do not want to be using a 16/19 seater and actually want a 9/11 seater with larger seats. With this in mind our VIP 11 seater range is proving very popular and we are now looking at creating a 9 seater VIP range.

July saw us undertaking another big branding project which required four luxury coaches wrapped for The Open in St Andrews. There was a very tight turn around for these coaches to get them wrapped in one weekend and up to Edinburgh.

Luxury Coach at Open Championship - Scotland

Our Luxury Coaches at Open Championship – Scotland

During the summer months we undertook a large variety of garden tours, with a lot of repeat customers from 2014.  The majority of our overseas customers this year were from Austria, France and Switzerland.

We undertook three very large weddings this year with one wedding requiring 17 Luxury Mercedes Benz minibuses all required to be less than 4 years old. We are lucky to have a number of companies that work with us when we have excess luxury work.

The Rugby World Cup was the major event for 2015 with a phenomenal amount of VIP business in London for the matches. We attended nearly every match in London and also the Cardiff fixtures proved very popular. Due to the shortage of luxury minibuses there was a big increase in rates being paid for new VIP minibuses. For us the Rugby World Cup turned out to be one of the most profitable events in recent years.

The horse racing meets, Cheltenham Festival in March and Royal Ascot in June were also very popular as usual. We already have a lot of bookings for the 2016 race meetings and expect these two to be extremely popular again.

To summarise, this year has been a great year for the coach industry with a lot more high quality work than was expected. 2016 is already looking like being a strong year with more quotes out than at this time last year.

If you would like to book with us for 2016, then do not hesitate to contact our office or send an email to info@novabussing.co.uk. For a quick and easy option, you can find our Online Instant Quote Form on our website and we will get a quote back to you as quick as we can.

Another Busy Year at Glorious Goodwood

Reflecting on the past week, we can now safely establish that it has been another successful year at Glorious Goodwood! It has also been the busiest year to date, with almost our entire luxury fleet being booked out for luxury and VIP requirements. With all the highlights of the events being aided by the superb weather this year and the quality of our vehicles, all of our clients left wonderful feedback about our company and their experiences with us, all of which can be found on our minibus reviews website.

From the initial events at the beginning of the week to the final penultimate race, we have supplied luxury, VIP and executive vehicles for both corporate business clients looking to entertain their personal clients and staff, as well as private hire bookings for individual groups looking to enjoy the sights Glorious Goodwood has to offer.

One of our luxury VIP minibuses

One of our luxury VIP minibuses

However, just because the events have come to an end for this year does not by any means suggest that clients aren’t looking to secure additional bookings for next years races. We have already had many enquiries almost immediately after the events, but have also secured a number of bookings for Royal Ascot 2016.

With a new arrival to our fleet, our brand new luxury Mercedes Benz minibus will definitely be a high priority choice for anybody looking to arrive to the events next year in style. We would recommend booking early to secure your desired vehicle by contacting us for an enquiry via email at info@novabussing.co.uk or by calling us on 0800 6444 118. Alternatively, you can fill in our easy to use online quote form for a quick response within office hours.

Vehicle Tracking Systems

In the coach and minibus industry it is very important to remain up-to-date with the latest technological advances and vehicle modifications brought out each year. While some are for client satisfaction, many are also beneficial to the coach provider and administration offices. One of the most recent pieces of equipment we have invested in is vehicle tracking.

With the help of vehicle tracking devices, our admin team can not only pinpoint the exact location of each vehicle, but can also monitor the speed, direction and current situation each active vehicle is in at any given time. This has been a major turning point for both our administration team and our drivers at Nova Bussing, providing us with key information that can ensure a higher level of service during each trip.

With this new level of information available to us, the possibilities and potential prospects are endless. Many of the applicable uses for this new system include giving our office team a continually updated insight on each vehicle increasing the practical communication between both the office and drivers.

By using a tracking device we can monitor current traffic situations, hold-ups along motorways and other main road delays that would otherwise cause grief to both coach operator and driver. Usually when held up in a traffic jam or similar situations a driver would be responsible for sourcing an alternative route via road knowledge or using a GPS. These can sometimes result in many pointless miles being added to the journey and cause disruption to the preplanned schedule. However, with a tracking system our offices have fully detailed maps that we can direct our drivers across to ensure the quickest solution possible.

Another direct implication from using this new system is client reassurance. By being able to continually monitor our vehicles, we can help assure clients where the drivers are, how long they will be, how far away they are from the pick-up point and what the outlook is for the clients expected arrival times. This in turn gives the client a much more relaxed experience during their journey. We aim to give our customers the most enjoyable experience possible and by being able to keep them up-to-date throughout their booking gives them a definite sense of reassurance.

As technology grows further afield we will see more and more useful applications within this industry.

Our Part In The General Election 2015

Now that the General Election has officially concluded, we can finally unveil that Nova Bussing was selected to provide the Labour party with two luxury coaches for this year’s election tour. With over 18,000 kilometres covered over a period of 58 days, this year’s General Election attracted large amounts of media attention across the UK.

Nova Bussing Labour Battle Bus

The Labour Battle Bus Stationed Outside The ITV Studio

For the election campaign we provided two Luxury Mercedes Benz Unvi Touring GT’s on tour with the Labour Party. Both coaches were some of the latest in our fleet, of which included a brand new 2015 plate coach that arrived directly from Unvi and also our 2014 plate luxury coach. The brand new coach was actually purchased specifically for the election tour, first arriving as the newest addition to our fleet on the day the coach was due to be wrapped and branded with the Labour election vinyl and slogans.

A few weeks into the organisation of these two vehicles we were informed that the political party required the coaches to be silver in colour to match their campaign colour scheme. Traditionally we provide white coaches with basic livery, therefore for this occasion we arranged for the coaches to be wrapped silver, in addition to the Labour branding printed on the coaches. Due to the nature of the job, the requirements for both coaches followed a strict schedule of being initially wrapped, then stored in a secure lock-up for privacy purposes prior to press launch in two weeks time. Fortunately, we own a large warehouse located within our main depot, therefore we could immediately assure our clients that the battle buses were in safe hands, securely concealed away from the public eye and media attention.

Nova Bussing Labour Battle Bus

Nova Bussing Labour Battle Bus

For these requirements we used a team of six professionally qualified drivers assigned to the two vehicles, all of whom were selected due to their extensive experience and knowledge of touring the UK. In addition to our drivers, all administration was handled by a singular operative within our Southern based office; dealing with all tour logistics, organisation and over-seeing the general progression of the tour.

Nova Bussing Labour Battle Bus

Our Drivers With Ed Miliband

Both coaches included full large leather seating around tables, as well as power sockets at each table and two Wi-Fi routers per coach. Bean to cup coffee machines were also onboard both coaches, along with other appliances such as fridges. The coaches had slightly different configurations, with one bus being mainly used for press (photographers and reporters) and the other being used as the main battle bus for Ed Miliband and his political team.

Not only were we approached by the Labour party for this year’s General Election, but we were also contacted by one of the other main party’s representatives in January, enquiring about provide a battle bus for their election campaign tour. However, due to commitments with the Labour party we were unable to provide another election battle bus for this party.

We are proud to have secured a very lucrative job direct with the labour party, working closely to deliver their transport requirements for the election tour. We have also been very surprised at the amount of social media coverage we were involved in, such as photos of our coaches on the road and articles written about our vehicles and the events. Another beneficial entity came from our luxury coaches having our website address and company logo on them, since then we have seen a dramatic increase in traffic to our website as well as direct calls and booking enquiries.

We are definitely looking forward to the next big event here at Nova Bussing!

Nova Bussing Labour Battle Bus

Nova Bussing Labour Battle Bus

Brand New Coach At Nova Bussing

With the year off to a fantastic start, the highlights at Nova Bussing continue to arise with the arrival of our brand new 2015 luxury coach!

So far we have already secured a large number of bookings for this vehicle, which are now confirmed and awaiting departure for numerous dates. Among these private hire bookings, we have also taken multiple luxury, executive and VIP requirements for large corporate events, as well as bookings from international clients requesting a variety of day trips and multiple day tour itineraries.

As a respected and reputable luxury minibus and coach operator, we aim to provide only the best vehicles for our clients ensuring they receive new, reliable and stand-out vehicles when booking with us. We are continually updating our fleet of minibuses and coaches throughout the year, looking to purchase the most presentable, economically-friendly and fuel efficient coaches possible.

To keep within our expectations, our new coach is both professional and luxurious, including some of the latest attributes available within the industry such as; large full leather seating with reclining features, 4G Wi-Fi, fresh-water toilet/washroom, tea and coffee making facilities, full air conditioning/climate control, rear air suspension and brand new safety features that meet the latest travel requirements.

Looks Like a Busy Summer

As the glorious British summer begins to set in once again, we are starting to see a large increase in the number of daily bookings taken in the Nova Bussing office. It looks like a busy summer for us, with our office receiving an influx of quote requests from clients across the UK looking to book for all occasions; from day trips across London, to full 3 week garden tours across Kent and East Sussex.

As well as private hire requirements, we have seen a substantial rise in the number of bookings for large UK hosted events such as; Royal Ascot, Epsom Investec Derby, British Formular One and The Henley Royal Regatta. With many luxurious events such as these filling up our summer calendar, it is now the time to get those luxury minibuses and luxury coaches sorted and booked before availability runs thin! We are already extremely busy during the next few months of summer with not much availability left for our luxury fleet, so booking early to secure a luxury vehicle is highly recommended.

The summer 2015 calendar:

Epsom Derby: 5th – 6th June 

Royal Ascot: 16th – 20th June 

Glastonbury: 24th – 28th June

Henley Royal Regatta: 1st – 5th July

King George Day Ascot: 26th – 27th July

Glorious Goodwood: 28th July – 1st August

Goodwood Revival: 11th – 13th September

No matter what the event, arriving in the appropriate manner is crucial. For situations such as these, a luxury minibus or coach is definitely the way to make a lasting impression when arriving on the scene.

We own a range of VIP and Executive minibuses which are a cut above the standard luxury minibuses available. The VIP minibuses include unique qualities such as extra wide seating at the front of the minibus for extra room and air suspension fitted creating a much smoother travel experience compared to our luxury minibus range, a feature found only on VIP vehicles. This range also include full air conditioning, full leather seating, large boot space and finished in white/silver with plain livery, making them perfect for all situations. In addition to all our vehicles, we assign professional, qualified well presented drivers ready to meet the requirements of your journey.

As mentioned before, it is going to be a very busy summer and booking your vehicles early is highly recommended! If you have any minibus or coach requirements, then please do not hesitate to contact us at info@novabussing.co.uk or call our office on 0800 6444 118. Alternatively, for a quick and easy quote within 24 hours please fill in our Online Quote Form located throughout our website at www.novabussing.co.uk.

Customer Reviews

At Nova Bussing our number one priority is to ensure a relaxed and fully engaged service throughout a client’s booking experience. We make it our aim to provide a service that will leave our clients feeling fully satisfied; from the moment they make their initial phone call/email to our office, to being dropped off at their final destination. In short, the better the experience our clients have with our company, the higher chance of that client either returning to us or recommending us to others.

After each booking, we encourage all of our clients to be as expressive as possible about their experiences with us. This includes descriptions of how the trip went overall, incorporating factors such as; the driver’s behaviour and attitude throughout the journey, the booking/payment process and the level of communication the client received from our office prior to and during their trip.

We use a basic star rating system (out of 5) alongside a free-text section giving clients the option to write as descriptively as they wish to highlight their journey details. This gives clients the opportunity to freely express what they felt was good about the journey or elements they feel could be improved about our service or methodology.

We openly except all feedback response from our clients, good or bad, as we believe it to be the best way to manage improvements to our services.

Here is an example of great feedback that we received not too long ago from our customer reviews site www.minibusreviews.co.uk:

“Booking process was very straight forward. The customer service was excellent. Emailing to confirm everything was great. All was no hassle.

The driver was polite and good with the residents that he was taking to Brighton. Feedback from them was extremely positive. I would have no hesitation in recommending this company and in fact all ready have put their name forward.”

Written by: Sally (Review by confirmed purchaser)

Area: Luxury Minibus Hire

We will continue to aim for only the best feedback possible and encourage all of our clients to help us with their comments and views. As a proud and respectable minibus/coach operator, we feel it is our best interest to maintain both a quality customer service and exception vehicles throughout every booking.

If you have any minibus or coach requirements, then please do not hesitate to contact us at info@novabussing.co.uk or call our office on 0800 6444 118. Alternatively, for a quick and easy quote within 24 hours please fill in our Online Quote Form located throughout our website at www.novabussing.co.uk.

Professional Drivers – Luxury Minibus Hire

As mentioned in an earlier Nova Bussing blog, ‘Luxury Self-Drive Minibus Hire‘, we discussed the availability of luxury self-drive minibuses. As far as we are aware, there are few, if any, luxury self-drive providers in England. This is due to a combination of vast insurance costs and general administration requirements needed to get the vehicle road-ready. Therefore, hiring a luxury minibus with all of the latest features is only half of what you should be expecting to receive.

Professional and fully qualified drivers are essential in completing the luxury minibus package. In our eyes, a luxury minibus driver should be a responsible individual with a honed experience in the minibus/coaching industry and a vast knowledge of the road.

As would you expect to turn up to an interview in a presentable fashion, the same applies for a luxury minibus driver. We ensure that our clients are met by a polite, friendly and respectable driver; someone who is ready to meet the needs of the client and provide an expected service during the journey. First appearances are crucial when reassuring a client about their booking decision, therefore our drivers always arrive on time and in a presentable manor; clean shaven, pressed shirt, tie, suit trousers and suitable footwear. At the end of the day, our drivers are there to reflect the intentions of our company. By turning up in a consistent company uniform, we can be sure clients gain the right impression; especially when multiple drivers are assigned to a single booking.

We undertake a large amount of corporate bookings and private VIP requirements, therefore it is our responsibility to ensure business remains discrete and professional at all times. We pay our drivers more than the average and therefore expect our drivers to be above that of the average minibus/coach driver; providing a service that consists of discretion, punctuality and most importantly professionalism.

To summarise, a professional luxury minibus driver should provide a service that clients can relax and feel at ease for the duration of the journey. They should be responsible and have the correct etiquette; wanting to meet the requirements of the passengers. Knowledge of the route and the roads they will be taking are essential also, especially knowing second routes and other alternatives when faced with traffic jams and accidents.

All of our drivers are fully qualified, professional and knowledgeable, undergoing  regular training schemes and license checks throughout their employment. In addition to this, our drivers undergo CPC training each year, ensuring that they meet the correct standards for commercial driving.

If you would like to find out more about our services then feel free to email our office at info@novabussing.co.uk or alternatively browse our website www.novabussing.co.uk.

Closing In On Royal Ascot 2015

Royal Ascot 2015

Royal Ascot 2015

The anticipation for Royal Ascot 2015 is becoming heightened everyday as we close in on the incoming months ahead. As one of the largest events in the UK, Royal Ascot homes one of the most prestigious racetracks known across England. With the Racecourse covering 179 acres, it is considered the most valuable race meeting in Europe, with grand prizes on offer reaching the millions.

For many years, we have provided luxury minibuses and luxury coaches for Royal Ascot and believe 2015 holds no exception. We have taken a considerable number of bookings already and can definitely expect more enquires over the following months as clients prepare for their trips to the weeks events.

Royal Ascot 2015 Schedule:

Tuesday 16th June – The Royal Meeting

Wednesday 17th June – The Prince of Wales’ Stakes

Thursday 18th June – Gold Cup Day/Ladies’ Day

Friday 19th June – The Coronation Stakes

Saturday 20th June – The Grand Finale

At this stage in the year, it is essential to not leave your enquiries and bookings for luxury vehicles too late. With the date drawing closer, we would recommend booking early to ensure everything is ready for the big event.

If you would like to find out more about our services, then please do not hesitate to look through out website at www.novabussing.co.uk. Alternatively, feel free to contact us via email to info@novabussing.co.uk, or ring us during office hours on 0800 6444 118.

RBS 6 Nations 2015 and Preparation For Rugby World Cup 2015

Well it is safe to say that the RBS 6 Nations this year was both exciting and full of memorable moments, with highlights from individual players almost every match. With that said, we are very proud to have provided both our luxury minibuses and luxury coaches for our clients who were attending the events, and were also delighted with the generous feedback we received from all our valued customers throughout their experiences.

Luxury Minibus Hire to the Rugby World Cup 2015

Luxury Minibus Hire to the Rugby World Cup 2015

After such an exciting past few months, rugby fans are now setting their sights on the next big sporting event – the Rugby World Cup 2015. With many enquiries being sent in every day as we approach nearer the events, we have already taken a number of bookings from clients wishing to travel in anything from our VIP 11 seater Mercedes Benz minibuses to our luxury 29 seater Mercedez Benz coaches.

With this in mind, we have not only provided transport for the direct match dates and private hire clients, but also for The Rugby World Cup meetings, sponsor events, corporate parties and more.

We provide for all the UK stadiums but expect our busiest dates will be matches held at Twickenham due to it’s popularity among supporters:

The Rugby World Cup 2015 (Twickenham Dates):

  • Friday 18th September 2015 – England v Fiji (Pool A)
  • Saturday 19th September 2015 – France v Italy (Pool D)
  • Saturday 26th September 2015 – England v Wales (Pool A)
  • Saturday 3rd October 2015 – England v Australia (Pool A)
  • Saturday 10th October 2015 – Australia v Wales (Pool A)
  • QF1: Saturday 17th October 2015 – Winner Pool B v Runner-up Pool A
  • QF4: Sunday 18th October 2015 – Winner Pool A v Runner-up Pool B
  • SF1: Saturday 24th October 2015 – Winner QF1 v Winner QF2
  • SF2: Sunday 25th October 2015 – Winner QF3 v Winner QF4
  • Final: Saturday 31st October 2015 

Be sure to book early and not to leave it too late in order to secure vehicle availability. With many matches taking place at this years Rugby World Cup, it is going to be an extremely busy time for us at Nova Bussing and we expect many of our luxury vehicles to be busy catering for our clients throughout the tournament.

If you would like to receive a quote from us then please fill in the Online Instant Quote Form on our website, or send an email to info@novabussing.co.uk with your trip details and itineraries. Alternatively, if you would prefer to discuss requirements by phone then do not hesitate to contact us on 0800 6444 118.