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FAQ'S

minibus

Welcome to our FAQ page! 

Here you can find answers to the most common questions about our minibus and coach hire services. If you can’t find what you’re looking for, feel free to contact us directly.

 

coach

 

Do you provide self drive vehicles?

We do not provide self-drive vehicles. All our vehicles are driven by professional, experienced drivers who maintain our high standards of service and presentation. Our operations team supports drivers with GPS tracking to ensure timely and efficient travel.

 

What areas do you cover for minibus and coach hire?

We primarily operate in London and the surrounding areas, including Kent, Surrey, and East Sussex. However, we also provide minibus and coach hire services across the country and occasionally further afield.

 

How much does it cost to hire a minibus or coach?

The cost to hire a minibus or coach depends on the journey duration, mileage, availability, and peak season demand. We provide tailored quotes based on these factors.

 

How do I book a vehicle?

To book a vehicle, we require a 50% deposit payment. The remaining balance is due 7 days prior to the hire date. We accept most credit/debit cards or bank transfers.

 

Am I able to modify a booking? 

Yes, it is possible to amend your booking prior to the hire date. Please contact our operations team via email, and they will review the changes and get back to you with a response.

 

How far in advance should I book?
 
We recommend booking as early as possible, as we do not hold vehicles without payment. This ensures availability for your desired date and time.

 

Do you own any electric minibuses?

We have been at the forefront of Eco-friendly low emission minibuses for many years with us operating the most fuel-efficient vehicles. The goal would be to operate a fleet of zero-emission minibuses with the most likely form being fully electric minibuses. 

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Trusted by clients across South East England & beyond.

I recently used Nova Bussing airport transfer service in London twice, and I was thoroughly impressed with their professionalism. Both times, the service was punctual, ensuring a smooth start and end to my travel. The drivers arrived exactly as scheduled, which took a lot of stress out of my colleagues' journey. Additionally, the company's responsiveness was exceptional. Any queries I had were quickly addressed by Andrew and Tricia. All the customer service team was friendly and efficient. I highly recommend this company for anyone seeking reliable and hassle-free airport transfers in London.

Adriana Barbieri

I recently had the pleasure of using Nova Bussing and I was thoroughly impressed with their service. From start to finish, the experience was seamless. The booking process was straightforward and efficient, with clear communication and prompt confirmation. The coach itself was exceptionally clean and well-maintained, featuring comfortable seating and modern amenities that made the journey enjoyable. The driver was not only punctual but also professional, ensuring a smooth and pleasant ride trip. I highly recommend Nova for anyone seeking reliable, high-quality coach travel.

Stephanie J-K

Nova Bussing made our family holiday a delight. The mini-bus was clean, comfortable, and reliable. Alex was a fantastic driver and the entire staff were excellent about any changes or needs that arose during our trip. We will definitely use them again.

Austin Roeder

Such a professional and courteous driver. From picking us up, to reaching our final destination with stops to pick up the bridal party, deliver us all to the wedding venue, then take us to a restaurant for dinner our driver was patient, helpful and polite with a great sense of humour. Thank you for a brilliant service and we would highly recommend the company to others

Mandy Pulsford

We used Nova Bussing for a family trip to Wembley and it was absolutely incredible. Everything from the booking process to our trip was professionally arranged and the whole team were so lovely and friendly. Lee our driver was fantastic! Highly recommend and can’t wait for our next trip!

Amethyst O'Neill

Great communication throughout booking process despite my various changes. Bus was nice and new/tidy. Driver Lee was a great host, punctual and friendly. Highly recommend

Chris Doneley

Where from? field is required.

Where to? field is required.

How many passengers? field is required.

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